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June 21, 2006

Straight Forward E-Mail Subject Lines Achieve Higher Open Rates

MailChimp analyzed over 40 million emails sent from its customers and found those with the highest open rates (ranging from 60-87%) had the most straight forward subject lines. Those with the lowest open rates (1-14%) tried to be more creative.

Here is a few of the most effective and ineffective subject lines

Best Open Rates

Worst Open Rates

(Company Name) Sales & Marketing Newsletter

Last Minute Gift – We Have The Answer

Upcoming Events at (Company Name)

Give A Gift Certificate This Holiday

Invitation (From Company Name)

(Company Name) For Your Next Dream Home

Happy Holidays From (Company Name)

(Company Name) Holiday Sales Event

(Company Name) Racing Newsletter

You asked for more….

Creativity does not always correlate to low open rates. Subject lines should also be developed with the target audience in mind. Those expecting a newsletter will not respond well to an email detailing a special promotion. Newsletters are more about building relationships and warming the customer up to your company. However, individuals who signed up for sales and promotional emails would respond to subject lines with an offer. They will be expecting more of hard sell.